California Privacy Rights

California law entitles residents to ask philoro for a notice describing what categories of personal information we share with third parties or with corporate affiliates. If you want to request a notice or have any questions about our privacy practices, please contact us at [email protected].

California Civil Code Section 1789.3

If you have a question or complaint regarding the Site, please send an email to [email protected]. California residents may reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by mail at 1625 North Market Blvd., Sacramento, CA 95834 or by telephone at 1-800-952-5210.

California Consumer Privacy Act Requests (CCPA) 

California Civil Code Section 1798.83 permits California residents to request certain information, up to twice in a 12-month period, regarding our disclosure of personal information to third parties. You have the right to

1)     request information about the categories and specific pieces of information we have collected about you or request access to the type of personal information shared with third parties

2)     opt-out of the sale of your personal information to third parties

3)     request the deletion of personal information

4)     not be discriminated against for exercising these rights

To initiate a CCPA related personal Information request please email us at [email protected] and indicate what action you would like our team to take regarding your personal information.You may also reach us via phone at (833) 744-5676.

Verification Process

The security of your personal information is of the utmost importance to us. For all requests made under the CCPA, we will ask for the appropriate personal information from you to verify your identity and ensure that you are the person who is the subject of the request. We will provide that form to you via mail or email, based on your preferred delivery option. We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.  By making a request, you are authorizing philoro to contact you to verify your request and to perform the type of data request selected above. Your request will not be performed until we are able to verify your identity, and the identity and authority of anyone who may attempt to act on behalf of another person, in accordance with applicable law. Any request may be denied if it cannot be verified.

Timing of Response

We strive to fulfill requests within 40 days from the date we receive your request. If additional time is needed to complete the request, we will notify you that additional time is needed, tell you the reason that we need additional time, and tell you when you can expect your request to be completed. A request to delete your personal information will also be forwarded to relevant vendors with whom we have shared your personal information.