Effective Date: 12/01/2022
PERSONAL INFORMATION WE COLLECT AND HOW WE USE IT
philoro collects some information that is personal (i.e., information that identifies an individual either alone or in combination with other data). philoro also collects non-personal information that does not, on its own, identify an individual person. When non-personal information is combined with other information so that it does identify an individual person, we treat that combination as personally identifiable information.
philoro collects personal information when you provide it to us. The following are examples of the types of personal information that may be collected, directly from you:
City, State and Zip Code
Payment information, including, without limitation, credit/debit card, electronic wallets or other payment information
Shipping, billing, and other information provided in connection with the purchase or shipment of your products purchased from philoro
Any correspondence voluntarily submitted to the Site
Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customized experience. You agree that we may use your personal information to:
Collect and process payments and complete transactions
Provide the products, services and customer support you request
Prevent potentially prohibited or illegal activities
Enforce our Terms and Conditions
Customize, measure and improve our services and content
Inform you about our products, services, updates and promotional offers
NON-PERSONAL INFORMATION WE COLLECT
The following are examples of the type of information that may be collected by philoro from your web browser:
Details about your computer, device, application, and network (including IP address, browser characteristics, device ID and characteristics, device operating system information and system language preferences)
Activities on our Site and usage patterns
Referring URLs, dates, and times of Website visits, and click stream data such as information commonly recorded in Web server logs
Details about Internet or network usage (such as the URLs or domain names of websites you visit, information about applications that attempt to access your network, or traffic data)
Data about files and communications, such as potential malware or spam information stored in cookies*, pixel tags, or web beacons
Analytic data from Google Analytics
Analytic data from Facebook Analytics
SHARING OF PERSONAL/NON-PERSONAL INFORMATION
philoro may share your information:
where complying or in good faith attempting to comply with any law, regulation, or law enforcement request
where sharing or disclosure of your information is necessary between philoro and its business partners, including storage providers
where sharing or disclosure of your information is necessary to respond to requests by government authorities; where your information is demanded by a court order or subpoena
where sharing or disclosure of your information is needed to help prevent against fraud or the violation of any applicable law, statute, regulation, ordinance, or treaty
philoro may also disclose personal information to those who help it provide products and services, including those who perform technical, administrative and data processing tasks, such as hosting, fulfillment, data storage and security. These service providers are prohibited from using this personal information for any other purpose.
In order to operate and improve our services, we will occasionally share your data with verified third parties such as vendors, contractors, agents and service partners. We may provide your information to our third-party service providers to assist with providing services including (but not limited to) the following:
Fulfilment of orders
Website maintenance and development
CONSENT TO RECEIVE EMAIL AND PROMOTIONAL MATERIALS
By establishing an account or making a purchase, you consent to receive periodic promotional email communications from us. You may opt-out of receiving such promotional communications at any time by following the unsubscribe instructions contained in each email, or by contacting us via email at: [email protected] or by phone at (833) 744-5676.
STORAGE AND SECURITY OF PERSONAL INFORMATION
Your personal information is stored and processed on computers and servers managed by philoro in the United States and Europe. Through your use of the Site, you unequivocally consent to the processing and storage of your personal information.
philoro transmits information via the highest industry standard secure server (SSL). This SSL creates the secure and encrypted "https://Site" address for our entire Domain. When you see the "https://Site" address, you know the information you are in-putting is protected and secure. Any data transfer between your browser and the website is SSL-encrypted and cannot be read by third parties without this key.
The time periods for which we retain your personal information depend on the purposes for which we use it. philoro will keep your personal information for as long as you are a registered user of our products and, thereafter, for no longer than is reasonably necessary for internal reporting and reconciliation purposes pursuant to legal requirements and to provide you with any feedback or information you might request or require.
If you have any questions about security on our Site, you can contact us by email [email protected] or by phone at (833) 744-5676.
LINKS TO OTHER WEBSITES
philoro‘s Site may include links to other third-party Websites whose privacy practices may differ from those of ours. If you submit personal information to a third-party Website, your personal information will be solely governed by their privacy practices.
ABILITY TO ACCESS, UPDATE AND CORRECT PERSONAL INFORMATION
philoro wants your personal information to be complete and accurate. We make good faith efforts to provide you with access to your personal information. By using the Site, you represent and warrant that all information you provide on any registration form or otherwise in connection with your use of the Site will be complete and accurate, and that you will update that information as necessary to maintain its completeness and accuracy. To confirm the completeness and accuracy of, or make changes to, your personal information, please contact us or log into your account to make changes.
DEACTIVATE/DELETING YOUR ACCOUNT
You can deactivate or delete your account yourself at any time. When you delete your account, your personal information is removed from our database, unless we are required to save the data by applicable law, to prevent fraud, resolve disputes, troubleshoot problems, assist with investigations and/or enforce our Terms and Conditions.
You can access, review and change most of your personal information by logging in to your account area at www.philoro.us. You are required to promptly update your personal information if changes occur or information is inaccurate.
Your philoro account and profile and the information contained therein are password protected. We assume no liability for the abuse of login data and passwords used.
philoro treats data as a valuable asset that must be safeguarded and protected. As set forth above, we use reasonable security measures to protect your personal information against unauthorized access and disclosure.
CHILDREN’S ONLINE PRIVACY PROTECTION POLICY
philoro complies with the US Children’s Online Privacy Protection Act where it applies to our information protection activities. Although this law applies to ages thirteen and under, we do not knowingly or willingly collect personal information from children under the age of eighteen (18). If we learn that we have inadvertently collected personal information of a child under the age of eighteen (18) without proper consent, we will immediately delete that data from our database.
Cookies are small files which are stored on a computer. They are designed to hold a small amount of data specific to a user and website and they help to deliver a page tailored to a particular user.