Right of Revocation

The goods and services we supply are dependent on fluctuations in the precious metals markets. Thus, there is no right to return or cancel an order once placed and the price confirmed. You can however request that we terminate an order you have placed in some circumstances. If you do choose to terminate an order prior to dispatch / collection, you will be charged for any fall in the underlying metal price for the goods from when the order was placed to when it was terminated (market loss), along with a $30 termination fee. Any market gain on cancellations shall remain the property of philoro USA, Inc.

In such cases, you can call our customer service (833) 744 5676.